Major Accounts Manager, OnTheMarket – London

Overview

As Major Account Manager for OnTheMarket, you will nurture a select set of multi-office agencies, growing their business with the OTM suite. You’ll work within a collaborative sales team, advocating for clients and driving retention, upsell, and cross-sell opportunities. The role sits at the intersection of client success and new business, contributing to CoStar’s mission to be the UK’s leading residential portal. You’ll partner with cross-functional teams to deliver a superior user experience for buyers, sellers and agents.

Pay / Benefits

• full private medical cover
• dental cover
• Life Assurance
• 28 days annual leave
• competitive pension
• season ticket loans

Responsibilities

• Develop business growth for OTM by sourcing and generating new opportunities
• Understand the OTM product suite and align it to customer needs
• Build and maintain strong, long-lasting relationships with Major National accounts
• Identify upsell or cross-sell opportunities to existing clients
• Develop strategies to ensure high client retention with regular check-ins and proactive issue resolution
• Meet with new and existing clients in person
• Negotiate business terms with clients
• Represent OTM at industry events and network with property professionals

Key requirements

• Proven sales success, preferably in online marketplaces, portals, or B2B environments
• Experience managing national or key accounts is a plus
• Track record of growing and nurturing clients over time with excellent service
• Strong communication, presentation and objection handling skills
• Excellent organizational skills and data-driven, metric-focused work approach
• Degree level education or equivalent experience
• Consultative selling style with account management techniques
• Ability to navigate large organizations and identify decision-makers and influencers
• Current valid driver’s license and driving record check

• relationship-building
• problem-solving
• adaptability
• effective communication
• presentation and negotiation
• team collaboration

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