Building Consultant – Expert Services, Subsidence

Overview

In this role, you will manage a portfolio of complex domestic and commercial subsidence claims from notification to closure, applying diagnosis, mitigation, and repair expertise. You will collaborate with cross-functional teams and service providers within Sedgwick’s Subsidence Services Division, delivering high-quality outcomes for clients. The position offers training and development within a supportive culture that values work-life balance and meaningful impact. You will contribute to shaping the future of insurance and subsidence services through expert problem-solving and customer-centric service.

Pay / Benefits

• Fully funded company vehicle or cash in lieu
• SIPP pension
• Bonus scheme
• 25 days annual leave + bank holidays
• Private healthcare
• Life assurance

Responsibilities

• Manage a portfolio of subsidence claims from notification to conclusion
• Diagnose structural defects and subsidence and apply prevention and repair techniques
• Coordinate with team members and service providers; communicate with clients with empathy
• Travel as required using a full UK driving licence
• Handle insurance claims processes and liaise with stakeholders

Key requirements

• Driving Licence: full UK licence is essential
• Chartered building professional qualification (e.g., MCIOB, MRICS, MICE)
• Ideally insurance qualification (CILA or CII)
• Comprehensive expertise in identifying/diagnosing subsidence and structural defects; knowledge of drainage systems
• Experience in insurance claims handling
• Strong customer service, decision-making, and empathetic communication

• Empathy
• Decision-making
• Effective communication
• Diagnosis of subsidence and structural defects
• Prevention methods to halt damage
• Repair techniques for subsidence issues and drainage systems

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