Business Services Manager

Overview

In this role you will lead the Accounts & Business Advisory team, owning a diverse client portfolio and delivering both compliance and advisory services. You will mentor junior staff, oversee workflows, and provide technical reviews while contributing to business development and strategic initiatives. You’ll manage client relationships and drive performance reporting across multiple sectors. The position offers flexible hybrid work, clear progression, and meaningful impact on the firm’s growth and service offering.

Pay / Benefits

• hybrid working model
• 32 days’ annual leave
• enhanced leave for special occasions
• paid professional memberships
• clear progression path
• mentoring from experienced leaders

Responsibilities

• own and manage a diverse client portfolio
• lead and mentor a team of professionals
• client relationship management
• technical reviews and workflow oversight
• departmental performance reporting
• business development and tender writing
• implement strategic initiatives
• contribute to cross-team collaboration and development

Key requirements

• qualified accountant (ACCA, ICAS, ICAEW or equivalent)
• at least three years’ post-qualification experience
• proven track record in managing client portfolios
• experience leading teams
• strong interpersonal and communication skills
• highly organized, client-focused, and results-driven
• collaborative mindset with mentoring orientation
• commitment to continuous improvement

• interpersonal skills
• communication
• mentoring and coaching
• compliance and advisory services
• portfolio management
• business development

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