Business Process Services Associate Director

Overview

In this role you drive growth within our CFO Solutions outsourcing team, shaping strategic direction with senior leaders and expanding high-value opportunities. You’ll build executive relationships, lead market engagement, and oversee pipeline and campaign activities to secure revenue. You’ll also mentor the team, help position our sector capabilities, and act as a market ambassador. This is a chance to influence how we deliver outsourced finance services across multiple sectors while preserving our inclusive culture and work-life balance.

Pay / Benefits

• flexible working options
• work-life balance
• inclusive culture
• secondments
• opportunity to contribute to societal impact

Responsibilities

• Shape strategic direction by partnering with leadership to understand priorities and growth objectives
• Drive business growth through proactive origination and conversion of high-value opportunities
• Build and leverage senior networks across the firm to unlock cross-service opportunities
• Establish executive-level relationships with corporates to generate sustainable revenue
• Own key account strategies and monitor growth impact across priority clients
• Oversee market engagement campaigns and ensure timely follow-up in core and emerging sub-sectors
• Represent the firm at client, intermediary, and industry events to translate actions into opportunities
• Manage team capability and capacity for client requirements, with potential overseas travel to GT India
• Shape thought leadership and sector positioning, ensuring ROI of campaigns
• Direct pipeline development and accurate forecasting aligned to growth targets
• Ensure high-quality client materials and refreshed sector credentials and case studies
• Champion digital and social presence with sector-related content
• Foster collaboration and share market intelligence to maximise firmwide opportunities

Key requirements

• Proven sales and business development experience to support business growth
• Experience in selling business process outsourcing solutions is a plus
• Excellent client and delivery-team communication across global and cross-cultural teams
• Willingness to travel to other offices (UK and international) as required
• Strong commercial awareness and ability to influence senior decision-makers
• Good organizational and IT skills, including CRM tools like Dynamics
• Proactive, can-do attitude

• communication
• influencing at senior levels
• collaboration
• proactivity
• CRM tools (Dynamics)
• IT literacy

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