IT Transformation Programme Manager

Overview

In this role you will lead large-scale back-office transformation programmes across multiple geographies, delivering end-to-end initiatives for 400,000+ users. You will influence stakeholders across cultures and navigate governance-deficient environments to secure success. The position combines global delivery, ERP/infrastructure change, and effective management of nearshore, offshore, and third-party resources. It offers a predominantly remote setup with occasional travel, and a strong emphasis on IT governance and clear communication.

Responsibilities

• Deliver end-to-end global transformation programmes for back-office processes across multiple units and countries
• Influence and align stakeholders across geographies to secure programme success
• Manage governance aspects in organisations with limited governance structures
• Coordinate nearshore, offshore, and third-party resources to deliver programmes
• Oversee ERP and infrastructure transformation initiatives
• Ensure effective IT governance and strong communication throughout the programme

Key requirements

• Strong background in Project and Programme Management
• Experience delivering multiple complex global programmes end-to-end
• Excellent stakeholder management across geographies (UK, Europe, US, Canada etc)
• Experience delivering back-office transformation projects (ERP, infrastructure)
• Managed nearshore, offshore and 3rd party resources
• Expert knowledge of IT governance
• Excellent communication skills

• Stakeholder management
• Cross-cultural communication
• Influencing without authority
• ERP
• IT governance
• Back-office transformation

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