Overview
In this role you drive resilience and crisis advisory for financial services clients, leading complex engagements and shaping strategic risk responses. You’ll work with senior client executives across Europe, developing new offerings and expanding the RRCR portfolio within Deloitte’s Cyber practice. You’ll influence boards, build cross-functional teams, and translate resilience insights into business impact. This is an opportunity to lead transformational programmes and contribute to a culture of learning and collaboration.
Pay / Benefits
- hybrid working policy
- global exposure
- development and learning opportunities
- collaborative culture
- wellbeing emphasis
- flexible client-facing schedule
Responsibilities
- Support go-to-market and business development to grow account relationships
- Lead complex client engagements with responsibility for budgets, contracts, and junior team members
- Deliver engagements to high quality, on time and within risk controls
- Provide subject matter advice on crisis and resilience services
- Manage client relationships across a portfolio to expand services
- Lead discussions with C-Suite and boards on resilience topics in UK, EU, and global markets
- Develop new products and services including digital and AI
- Build sector presence via innovation, eminence, and thought leadership
- Lead internal projects and key team roles to grow the business sustainably
- Example: design and implementation of large-scale resilience transformation programmes to meet regulatory requirements
- Example: contingency planning for high impact events and major change initiatives
- Example: crisis and incident framework design and resilience testing
Key requirements
- Extensive knowledge of organizational resilience and related regulations
- Strong experience in operational resilience and business continuity
- Experience in large, complex financial services organisations
- Technology and digital resilience, third-party resilience, testing, cloud resilience
- Crisis management, contingency planning, scenario risk modelling
- Enterprise risk management and risk governance
- Track record of commercial success in scaling accounts for resilience services
- Ability to present to senior stakeholders and articulate complex concepts
- Strong communication, writing, and presentation skills
- Ability to map complex operating models and interdependencies
- Bias toward collaborative, proactive, results-oriented work style
- Willingness to travel and adapt to client needs
- Experience in leading testing, simulations, pilots, and exercises to embed lessons learned
- Strong communication and influencing skills
- Relationship building with senior stakeholders
- Coaching and mentoring of junior colleagues
- Technology and AI enabled resilience
- Cloud resilience
- IT Service Continuity and Disaster Recovery
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