Assistant Manager (Shanghai, China)

Overview

In this role you partner with the Managing Director and regional teams to plan and promote Knight Frank’s office services in Shanghai and the region. You will drive service quality improvements and help meet the Office Strategy & Solutions department’s KPIs to support expansion and profitability. Your work combines business development, client services, and marketing to deliver end-to-end office solutions for clients. This is a chance to contribute to a leading real estate consultancy with a focus on client-centric growth and cross-border collaboration.

Pay / Benefits

• Competitive salary

Responsibilities

• Make daily prospecting calls and arrange meetings for the Department Manager
• Maintain and refine the stacking plan
• Receive client inquiries, understand needs, and maintain regular contact
• Prepare shortlists of properties aligned with client requirements and budget
• Arrange and conduct property inspections with clients
• Coordinate with the business development team
• Negotiate properties on behalf of clients
• Prepare lease contracts and ensure accurate invoicing
• Participate in monthly regional Business Development calls with AP, Europe and U.S.
• Travel to other cities for Global Corporate Service and Regional Tenant Rep
• Attend weekly office services meetings
• Assist in the implementation and delivery of departmental marketing campaigns
• Set up meetings and presentations for new and existing clients
• Deliver presentations and secure client instructions
• Update database contacts and ensure data integrity
• Ensure all documents reflect company policy and messaging
• Produce and maintain professional client-facing materials

Key requirements

• At least 3 years relevant working experience
• Bachelor degree or above
• Proficient in Chinese and English
• Good communication and interpersonal skills
• Proficient in Word, Excel, PPT with clear work plans
• Responsible, initiative, mature, self-motivated with excellent service attitude

• 沟通能力
• 人际关系技巧
• 主动性
• Word
• Excel
• PowerPoint

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