Marketing Manager, Executive Engagement and Community Programs

Overview

In this role, you design and scale Navan’s executive engagement and community programs to influence C-suite and VP-level decision-makers. You will lead end-to-end programs, high-value events, and advisory formats that connect customers with Navan’s leadership and product teams. By partnering with Sales, CS, and Partnerships, you drive pipeline influence and account retention through elite communities. You will build repeatable operating playbooks and measure ROI to accelerate growth. This is a high-impact opportunity to shape Navan’s go-to-market credibility and executive-influenced growth.

Responsibilities

• Design and launch scalable engagement programs for C-suite and VP-level decision-makers
• Plan and execute bespoke high-value events (executive dinners, regional roundtables, VIP tracks)
• Build feedback loops between top customers and Navan leadership/product teams
• Partner with Sales and Customer Success to leverage community touchpoints for pipeline acceleration and retention
• Establish KPIs (NPS, pipeline influenced, executive engagement rate) and track ROI
• Develop relationships with travel, procurement, and business travel associations
• Create repeatable playbooks for program planning, audience development, event execution, communications, follow-up, advocacy, and references
• Manage budgets, agencies, vendors, and event partners to drive experimentation and growth initiatives

Key requirements

• Bachelor’s degree with 5+ years in event marketing, community marketing, field marketing, or demand generation in B2B SaaS/technology focusing on C-level executives
• Exceptional interpersonal, written, and cross-functional communication skills
• Ability to map program strategy to measurable engagement, pipeline, and revenue outcomes
• Experience evaluating program effectiveness using Salesforce, Marketo, or dashboards
• Comfort navigating ambiguity in a fast-paced, high-growth environment

• Cross-functional collaboration
• Executive communication
• Strategic thinking
• Salesforce
• Marketo
• dashboard tools

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