Infrastructure Operations Service Lead

Overview

In this role you lead DevOps-driven infrastructure operations for a consulting firm focused on modernising public services. You own live incidents, assess change requests, and evaluate platform impact while guiding a cross-functional team. You will set standards for operations and proactively mitigate issues at scale. You’ll work closely with stakeholders to deliver high-impact, observable improvements that support public sector transformation.

Responsibilities

• Own and resolve live incidents to restore service quickly
• Review and assess live change requests and their platform impact
• Set and enforce infrastructure standards and best practices
• Lead and mentor the delivery team; manage technical and non-technical stakeholders
• Preempt potential problems and steer resolution strategies
• Collaborate with cross-functional teams to enable DevOps alignment and continuous improvement

Key requirements

• Linux administration
• Kubernetes
• Azure Cloud
• Infrastructure as Code
• CI/CD workflows (Azure DevOps or Jenkins)
• Experience with Java applications and microservices
• Strong stakeholder management and leadership capabilities

• stakeholder management
• leadership
• proactive problem solving
• Linux
• Kubernetes
• Azure Cloud

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