Programmatic Account Manager – German Speaking

Overview

In this role you will manage key EMEA client relationships, focusing on the DACH market, to ensure successful programmatic campaigns and platform adoption. You will onboard and train new clients, collaborate with product and engineering, and use data-driven insights to grow accounts. You’ll act as the bridge between agencies, advertisers, and platform partners, shaping strategy and delivering measurable campaign outcomes. This opportunity lets you influence client success and contribute to Samba’s growth in a fast-paced, cross-functional environment.

Responsibilities

• Primary point of contact for EMEA clients (agencies, publishers, advertisers) with a DACH focus
• Lead onboarding and platform training for new clients
• Review campaign briefs, suggest targeting strategies, build custom segments, monitor performance and optimize campaigns
• Provide hands-on technical support via internal ticketing system and collaborate with Product/Engineering
• Analyze client usage data to identify adoption opportunities and build plans to scale accounts
• Identify and advance upsell and cross-sell opportunities with regular insights and reporting
• Serve as a strategic advisor on market trends, campaign ideas, and product roadmap discussions
• Contribute to internal knowledge sharing and cross-functional training

Key requirements

• 2+ years’ experience in customer success, account management or technical support
• Fluent in German and English (written and spoken)
• Exposure to DSPs and SSPs is a plus
• Hands-on campaign setup and optimization experience not required (training provided)
• Curious about data and targeting methodologies, and keen to deepen technical knowledge
• Excellent communication and client-facing skills with a proactive, solutions-oriented approach
• Comfortable explaining technical concepts to non-technical audiences
• Enthusiastic about product training and onboarding
• Strong analytical and problem-solving abilities
• Collaborative team player in a fast-paced environment

• excellent communication
• proactive solutions orientation
• collaboration
• programmatic advertising platforms
• data analysis and interpretation
• ACR and contextual targeting knowledge

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