Head Housekeeper – Lead Luxury Hotel Operations & Training

Company: Mandarin Oriental Group
Apply for the Head Housekeeper – Lead Luxury Hotel Operations & Training
Location: City of Westminster
Job Description:

Mandarin Oriental Hyde Park, London, is seeking a Head Housekeeper to lead the Housekeeping team and ensure the highest standards of guest service. You will oversee day-to-day operations on guest floors, maintaining luxury service across all areas.

Responsibilities include rota planning, cost management, staff development, and rigorous inspections to exceed guest expectations. The role requires flexibility across morning, evening, and night shifts, 39 hours per week, Monday to Sunday.

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Posted: September 30th, 2026