Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid)

The role:

• Graduate Customer Success Manager at one of London’s leading tech employers
• You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service. Your role combines customer support, account management, and proactive engagement to drive satisfaction, retention, and growth
• Experience in account management, customer support, sales, training, and project management translates well into a Customer Success role. Strong relationship-building, problem-solving, and communication skills are essential. Backgrounds in consulting, SaaS, or marketing can also be valuable, especially if they involve helping clients achieve their goals.
• Job Type: Full-time
• Salary: £30,000.00-£45,000.00 per year

What do I need?

• You must be able to work in the UK without needing sponsorship/visa
• Be able to work in office or hybrid in London
• Excited by the opportunity to connect with mentors and get referred

The companies we work with typically look for people who are:

• Highly proactive and willing to learn
• Excellent communicators (written or verbally)
• Happy working in a fast-paced environment
• Natural relationship-builders
• Motivated and driven to achieve outcomes

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