Store Experience Leader — Customer & Operations

Sainsbury’s Sutton is seeking an experienced Customer Experience Manager to lead store operations, focusing on delivering exceptional service from checkout to back of house. You will coach a team, drive KPIs, manage performance and attendance, and step in to run the store when needed, ensuring a seamless, customer-first experience.

Your leadership will empower colleagues to deliver excellent service, maintain standards, and contribute to a welcoming, inclusive shopping environment for all

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