Customer Experience Leader | Retail Store Ops

Company: Sainsbury's
Apply for the Customer Experience Leader | Retail Store Ops
Location: Horsham
Job Description:

Sainsbury’s is seeking a Customer Experience Manager in Horsham to lead store operations and deliver outstanding service. You will manage front-of-house checkout, back-of-house coordination, and driver performance while coaching teams to meet high standards.

You will play a pivotal role in driving KPIs, maintaining a customer-centric culture, and supporting colleagues to provide a seamless shopping experience.

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Posted: September 30th, 2026