Role: IT Support Engineer
Contract: 6 Months
Location: Wrexham (Onsite)
Start Date: October
We are partnering with a global organisation seeking an experienced IT Support Engineer to join their onsite support team. This is an excellent opportunity for a customer-focused IT professional with strong desktop, infrastructure, and end-user support experience across Windows, Mac, mobile devices, and workplace technologies.
The successful candidate will play a key role in delivering high-quality IT services, providing 1st and 2nd line support, managing hardware and software deployments, supporting end-user onboarding, and ensuring a positive user experience across the business. You will work closely with internal IT teams, third-party vendors, and business stakeholders to maintain and improve IT services.
Key Skills
- Desktop Support/Deskside Support experience
- Windows 10/11 and Apple MacOS support
- Microsoft 365 (Outlook, Word, Excel, Teams)
- Active Directory and Exchange administration
- Hardware deployment, imaging and device lifecycle management
- Mobile Device Management (iOS & Android)
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