Desktop Support Specialist — User‑Centric Tech

University of Delaware Library is seeking a Desktop Technician to join the Digital Workspace team at the St Pancras site. You will provide first and second-line desktop support to staff, ensuring incidents and service requests are resolved efficiently and professionally.

You will help maintain desktop, laptop and mobile device hardware, software and imaging, while creating clear records and contributing to technology refresh and service improvement initiatives across the library.

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