Customer Service & Order Optimization Specialist

Mayborn Group in Newcastle upon Tyne is seeking a Customer Service Operator to join our Global HQ. You will ensure B2B orders are processed accurately and on time, maintaining clear communication with customers and internal teams, with First Contact Resolution front and center.

You will manage daily orders and queries across customers and regions, collaborating with commercial and supply chain colleagues, driving improvements in service and cost efficiency while supporting peak workloads and

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