Overview
As a Supplier Quality Engineer, you will manage supplier quality in Norton’s manufacturing environment, acting as the link between Supplier Quality and Plant Quality to contain and resolve supplier-related quality issues. You will drive accountability through structured problem-solving, KPI reporting, and continuous improvement with cross-functional teams. Your work aims to minimise production disruption, ensure quality standards, and support a culture of ongoing improvement in a growing, world‑class motorcycle brand.
Pay / Benefits
- Competitive salary
- 33 days holiday
- Generous pension scheme
- Private Medical Insurance
- Life insurance 4x salary
- WeCare employee assistance programme
Responsibilities
- Act as the primary operational contact for supplier quality issues affecting manufacturing
- Manage supplier non-conformances from identification to containment, corrective action, verification and closure
- Coordinate containment activities to minimise production disruption and protect product quality
- Lead supplier root cause investigations using 8D, 5 Why and Ishikawa
- Monitor and drive supplier corrective actions for timely resolution
- Maintain supplier quality records, documentation and issue tracking systems
- Develop and maintain supplier quality KPI dashboards and performance reporting
- Analyse supplier performance data to identify recurring issues and improvement opportunities
- Support Supplier Quality Development with operational feedback and escalation
- Collaborate with Plant Quality, Manufacturing, Engineering and Purchasing for alignment on supplier quality performance
- Participate in production quality reviews, supplier meetings and cross-functional improvement activities
- Support supplier visits, investigations and quality reviews as required
- Ensure supplier quality activities comply with IATF 16949, ISO 9001 and Norton quality standards
- Promote a culture of continuous improvement across the supplier quality process
- Support internal and external quality audits related to supplier performance
Key requirements
- Degree or equivalent in Mechanical/Manufacturing/Automotive/Quality Engineering or related discipline
- Minimum three years in Supplier Quality or Manufacturing Quality in automotive or high-volume manufacturing
- Experience with IATF 16949 and ISO 9001
- Experience using AIAG Core Tools: APQP, PPAP, PFMEA, Control Plans, SPC, MSA
- Experience in structured problem solving: 8D, 5 Why, Ishikawa
- Ability to interpret engineering drawings and GD&T
- Strong analytical and organizational skills; high attention to detail
- Proficiency in Microsoft Excel and Microsoft Office
- Excellent communication and cross-functional collaboration skills
- Desirable: SAP, Power BI, CQI membership or Six Sigma Green Belt
- Desirable: Internal Auditor qualification (ISO 9001/IATF 16949), experience with ERP systems
- Collaborative
- Analytical
- Detail-oriented
- AIAG Core Tools (APQP, PPAP, PFMEA, Control Plans, SPC, MSA)
- IATF 16949/ISO 9001 knowledge
- GD&T interpretation
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