Manager, Operations Designer, Banking Operations & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Company: Deloitte
Apply for the Manager, Operations Designer, Banking Operations & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Location: London
Job Description:

Overview

In this role within Deloitte’s Banking Operations & Domain Solutions, you drive delivery across client engagements in the retail and commercial banking space. You will own deliverables, lead small work streams, and build long-term client relationships as a trusted advisor. You’ll collaborate with industry experts and contribute to growth of the Banking Operations & Domain Solutions team, enabling transformative programs from strategy to implementation. This position offers exposure to digital banking innovations and cross-functional learning.

Pay / Benefits

  • hybrid working policy
  • development opportunities
  • focus on wellbeing
  • inclusive culture
  • flexible working arrangements
  • opportunity to work with industry experts

Responsibilities

  • Deliver client engagements and ensure objectives are met across delivery lifecycles
  • Own clear deliverables and lead small work streams while developing client relationships
  • Contribute to team growth and mentor junior colleagues
  • Participate in firm initiatives to foster a diverse and inclusive culture
  • Support business development to expand client impact in the Retail & Commercial Banking sector

Key requirements

  • Delivery experience in a consulting firm at a retail or commercial bank, building society or similar institution
  • Internal consulting or change management experience in similar institutions
  • Strong knowledge of the UK banking industry and market trends including disruptive technologies
  • Experience delivering transformations (target operating model design, automation, migrations, re-platforming, integration/separation, process re-engineering, cost reduction)
  • Excellent project/program management capabilities with detailed planning and meeting deadlines
  • Proficient in Microsoft Office (PowerPoint, Excel)
  • Strong communication and stakeholder management skills
  • Ability to work in diverse teams and demonstrate enthusiasm for market-leading solutions
  • Excellent communication
  • Interpersonal skills
  • Collaboration
  • Generative AI
  • Automation
  • Intelligent Process Optimisation

…

Posted: October 1st, 2026