Head of Customer Experience – Super-Prime London

Deverell Smith Recruitment Ltd in London is seeking a Head of Customer Service to establish and own the function for a landmark super-prime residential development. You will set up the framework, systems and processes ahead of first completions and lay the foundations for a high-performing team.

Based across a central London office and an on-site marketing suite, you will recruit and lead the initial team, manage purchaser journeys from exchange to completion, and collaborate with architects,

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