Calm Emergency Call Handler (Hybrid, Part-Time)

Company: Appello UK
Apply for the Calm Emergency Call Handler (Hybrid, Part-Time)
Location: Norwich
Job Description:

Careline365, part of the Appello group, is seeking an Emergency Call Handler in Norwich on a part-time basis. You will answer emergency alarm calls, assess situations quickly and coordinate with responders to ensure customers receive timely help.

The role offers hybrid work with one day home-based and 6-hour shifts across the week. Training is provided, including three weeks of paid sessions, with an emphasis on calm, empathetic service.

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Posted: October 1st, 2026