Emergency 999 Call Handler

Company: Blue Arrow
Apply for the Emergency 999 Call Handler
Location: Norwich
Job Description:

Job Description

Blue Arrow is looking candidates for Emergency 999 call handler role in Norwich.

Interview date – 6th October

Start date 9th NOvember

Candidate must be flexible for day and night shift also working on weekend.

12 hours shift a day.

Excellent listening skills

Effective verbal and written communication skills

Work in an environment where decisions are based upon an ever

changing set of disparate circumstances

Prioritise and undertake numerous

tasks simultaneously

Remain calm under pressure

Work as part of a high performance team

The ability to take and record information accurately

6.

Requirement to handle traumatic, emotional and distressing situations

The ability to manage and support others during times of crisis – most commonly during an emergency call.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

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Posted: October 1st, 2026