Remote Technical SaaS Customer Success Engineer

Company: Gearset
Apply for the Remote Technical SaaS Customer Success Engineer
Location: Cambridge
Job Description:

Gearset seeks a Customer Support Engineer to delight users technically as they adopt Gearset and apply DevOps best practices. You’ll join a 20+ strong team in a highly consultative role, resolving complex issues and guiding customers to self-serve with AI tooling and great documentation.

You’ll influence product feedback, maintain high-quality communications, and help grow Gearset’s customer success standards across a hybrid UK work pattern.

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Posted: October 1st, 2026