Company: Public Service Division
Location: Scotland
Job Description:
Public Service Division is seeking an officer to manage customer service operations and public feedback. You will drive process improvements, centralise initiatives, and develop templates and training materials to enhance service delivery.
The role involves analysing feedback data, coordinating with divisions, and supporting senior management with priority queries, while organizing awards to recognise service excellence.
#J-18808-Ljbffr…
Posted: October 1st, 2026