Company: Searchability
Location: Manchester
Job Description:
Searchability is seeking a Customer Journey Manager to lead AI-driven knowledge and customer journey initiatives in a large enterprise environment. You will shape AI-powered journeys, manage knowledge governance and oversee UAT activities, working across Product, AI and Data teams.
The role requires experience with Generative AI, knowledge management and stakeholder facilitation, with hybrid work in Manchester or Leeds and a 2-day on-site pattern.
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Posted: October 1st, 2026