Lead CRM Transformation BA – Hybrid, London

Company: Project Blackbook
Apply for the Lead CRM Transformation BA – Hybrid, London
Location: London
Job Description:

Project Blackbook in London is seeking a Lead Business Analyst to guide a portfolio of CRM transformation initiatives for a major insurance client. This hybrid role leverages senior consultant experience to lead across multiple workstreams with minimal oversight.

You will own stakeholder engagement, drive roadmaps and business cases, and realise benefits through autonomous delivery with a focus on strategic impact.

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Posted: October 1st, 2026