Company: Alibaba Cloud
Location: London
Job Description:
Alibaba Cloud is seeking an experienced technical support professional to monitor and analyze customers’ technical challenges, helping resolve tickets quickly while aligning solutions with customer business needs. The role emphasizes stability, risk inspection, proactive monitoring, high-availability drills, and event support to ensure resilient cloud operations and smooth project delivery.
You will contribute to cloud governance, optimization, landing zone guidance, Well-Architected reviews,
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Posted: October 1st, 2026