Hybrid Senior Customer Success Manager – Onboarding Growth

Company: Monotype
Apply for the Hybrid Senior Customer Success Manager – Onboarding Growth
Location: London
Job Description:

Monotype is seeking a Sr. Customer Success Manager in London to own a defined book of low- to mid-touch accounts. You will lead onboarding and platform configuration for enterprise clients, run live sessions and training, and drive adoption with data-driven strategies.

You will identify risks, advocate for customers, and partner with Sales to maximize renewals and expansion opportunities within a global SaaS platform.

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Posted: October 1st, 2026