Customer Resolution Specialist – Multi-Skill Support

Company: Travel + Leisure Co.
Apply for the Customer Resolution Specialist – Multi-Skill Support
Location: London
Job Description:

Travel + Leisure Co. is seeking a Customer Resolution Multi Skill Specialist to support members, travel partners and suppliers by handling escalated calls and emails, and by making outbound calls.

The Specialist resolves issues and applies RCI policies to ensure a positive travel experience. You will use critical thinking and empathy to guide interactions, interpret membership terms, and collaborate with other departments to deliver consistent service and memorable experiences for travelers

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Posted: October 1st, 2026