Reception Manager – Guest Experience & Sales Lead

Company: Peoplebank
Apply for the Reception Manager – Guest Experience & Sales Lead
Location: Luton
Job Description:

Thistle Express Luton, part of Clermont Hotel Group, is seeking a Reception Manager to lead by example, delivering outstanding guest service and smooth check-in/check-out. You’ll recruit, train and develop the team, maximise desk sales, and ensure every guest interaction reflects the brand’s commitment to hospitality.

The role is based in a central Luton location with a focus on guest satisfaction and team engagement. You’ll be empowered to drive service standards and revenue.

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Posted: October 1st, 2026