London Enterprise CS Lead – Grow Key Accounts & Retention

Octopus Energy is seeking an experienced leader to run and scale our enterprise customer success team in London, managing a team of eight account managers. You will steer B2B relationships with major salary sacrifice customers, ensuring successful launches, retention and growth for employees and Octopus EV.

The role requires navigating enterprise-sized accounts, strong commercial acumen, and deep experience driving service improvements and growth.

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