Retention Specialist: Payment Solutions & Customer Care

Company: Neilson Financial Services
Apply for the Retention Specialist: Payment Solutions & Customer Care
Location: Windsor
Job Description:

Neilson Financial Services in Windsor is seeking aRetention Advisor to contact policyholders who have missed payments, arrange payment solutions and handle requests for policy details. The role requires confident communication, accuracy in record-keeping and a proactive, customer‑driven approach.

Hybrid working is available after training, with a starting salary of £27,500 plus commission. The team focuses on retaining customers while ensuring compliance and quality in every interaction.

#J-18808-Ljbffr…

Posted: October 1st, 2026