People & Service Team Lead: Elevate the Customer Experience

Company: River Island
Apply for the People & Service Team Lead: Elevate the Customer Experience
Location: Glasgow
Job Description:

River Island in Glasgow Parkhead is seeking a People & Service Team Leader to drive outstanding customer service and lead a motivated store team. You will support the People & Service Manager, maintain visual standards, and influence KPIs such as sales, conversion, and store efficiency.

The role requires a proactive, energetic supervisor with retail experience who can foster an inclusive culture, manage duties across operations, and deliver a consistent customer journey.

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Posted: October 1st, 2026