Vulnerability Care Specialist | Empathetic Customer Advocate

Lendable is seeking a Specialist Vulnerability Agent to provide empathetic, end-to-end support for our most vulnerable customers. You will own vulnerability case management from identification to resolution and support frontline colleagues with best practices.

You will balance policy with compassionate customer care, applying external best practices to continuously improve processes. In this role you’ll liaise across product and operations, deliver consistent, high-quality service across

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