Customer Experience Coordinator: Ownership & Resolutions

The Chris Lewis Group is seeking a Service & Customer Experience Coordinator in Oxford to own the customer journey from first contact through to resolution. You will coordinate engineer callouts, manage tickets in HubSpot and ensure customers feel informed and looked after at every stage.

We value ownership, clear communication and a proactive approach. If you enjoy bringing customers, engineers and internal teams together, this could be your next move in a customer-centric role.

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