Company: Zenzero Solutions Ltd
Location: Ledston
Job Description:
Zenzero Solutions Ltd is a fast-growing UK technology company seeking a Service Desk Manager to lead the service desk team and ensure excellent customer outcomes. You will drive KPIs, SLA adherence and strong reporting across the desk.
You will collaborate with service leaders to coordinate across teams, plan staffing and resource needs, and uphold high standards through documentation and ticket reviews. The role offers opportunities in a MSP/MSSP environment and a strong team culture.
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Posted: October 1st, 2026