Specialist Customer Service Advisor (Core MoneyManagement)

As a Specialist Customer Service Advisor (Core MoneyManagement), you will start, you will begin the assignment with a 4-6 week training.

who perform ‘onsite’ roles will spend four or five days a week.

Your responsibilities

• Ensure we meet the needs of our business
• Manage your customer diary
• The hours of 7am-11pm, Monday-Sunday (you will work approximately

Experience & requirements

• A temporary basis and should you demonstrate the required skills
• Service experience in retail, hospitality, travel or any other
• That as we continue to embed our hybrid working environment, we
• Remain in a test and learn phase, which means that working
• For customer queries/issues and personalise each interaction
• Arrangements may be subject to change on reasonable notice to

The role at a glance

• Schedule: shift pattern working 7 hours per day between
• Work model: Hybrid
• Hours: Monday-Friday
• 35 hours per week)
• be via a rotational shift pattern working 7 hours per day between
• operational, and risk management teams to meet client needs and

Benefits

• There’s enrolment in a pension plan (after 12
• Holiday allowance

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