ServiceNow Product & Operations Lead: Roadmap & Delivery

Company: John Lewis Partnership
Apply for the ServiceNow Product & Operations Lead: Roadmap & Delivery
Location: Bracknell
Job Description:

John Lewis Partnership seeks a Product and Operations Lead – ServiceNow to drive the development and operation of the ServiceNow environment, supporting ITSM and CMDB. You will define a multi-year roadmap and coordinate with a 3rd party partner for delivery, while building strong stakeholder relationships.

The role combines strategic governance with hands-on guidance to improve efficiency through integrations, automations and process improvements, while ensuring alignment with business goals and

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Posted: October 1st, 2026