Customer Experience Admin Specialist (D365)

Company: Keepmoat
Apply for the Customer Experience Admin Specialist (D365)
Location: Leeds
Job Description:

Keepmoat is seeking a Customer Care Administrator to support the Customer Service team in the Yorkshire West region, based in Leeds. You will log detailed information in D365 CRM, prepare documentation for invoices and contra-charges, and help resolve customer issues and handovers of new homes.

Working with technicians, suppliers and subcontractors, you’ll prioritise tasks, maintain calm under pressure, and help deliver great customer experiences that drive HBF surveys and Trustpilot scores.

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Posted: October 1st, 2026