Customer Service Team Lead – Hybrid Role & Growth

Teleperformance Newry is seeking a Customer Service Team Leader to manage a small team of Client Executives, ensuring productivity and quality standards for our client. You will lead from the front, coach on performance, and handle customer and client escalations while driving engagement and development.

This hybrid role requires hands-on leadership in a fast-paced environment, with 50% remote and 50% on-site, Monday to Friday 9am-6pm.

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