Company: HSBC
Location: Manchester
Job Description:
HSBC in Manchester is seeking a Customer Experience Associate to support initiatives that enhance customer service, retain clients and grow relationships. You will assist relationship managers and sales teams, address customer concerns and escalate issues per policy.
The role emphasizes listening to customers, resolving issues quickly, and delivering superior service in a fast-paced environment, with opportunities to improve processes and customer communications.
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Posted: October 1st, 2026