Complaints Specialist – Hybrid (Coventry)

Oakley Recruitment Limited is partnering with an expanding organisation based in Coventry to recruit a Complaints Handler on a full-time permanent basis. The role offers a hybrid working pattern, combining home and office days, with a supportive team focused on fair, empathetic complaint resolutions.

You will investigate and resolve complaints, communicate effectively with customers and third parties, and contribute to continuous improvement in the customer journey.

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