Company: Napo Pet Insurance
Location: London
Job Description:
Napo Pet Insurance is seeking a Complaints Handler in a hybrid London-based role. You will resolve customer complaints swiftly and fairly, using data to identify trends and drive improvements across the customer journey.
Working closely with Claims, Customer Champions, and Compliance, you will ensure regulatory requirements are met and maintain thorough documentation while supporting vulnerable customers and upskilling the team.
#J-18808-Ljbffr…
Posted: October 1st, 2026