Merchant Care Analyst – Fintech Support

Company: Checkout.com
Apply for the Merchant Care Analyst – Fintech Support
Location: Farringdon Without
Job Description:

Checkout.com is hiring a Merchant Care Analyst I in Mexico. You will support merchants via tickets, email, and chat, resolving issues within a defined product scope while escalating complex cases.

The role requires strong problem solving, clear communication, and a solid understanding of payments and APIs. You will collaborate across teams, maintain documentation, and adhere to SLA-driven workflows in a fast-paced environment.

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Posted: October 1st, 2026