Warranty Administrator

Overview

In this role, you will manage warranty claims for the Porsche Leeds operation, ensuring documentation and parts returns align with brand standards. You contribute to accurate warranty processing, audits, and reporting while supporting cross-functional teams. You work to exceed customer expectations, maintain precise records, and help resolve discrepancies. This position offers a pathway to grow within a well-established automotive group that values people and development.

Pay / Benefits

• 34 days annual leave including bank holidays
• Enhanced maternity/paternity leave
• Life assurance and pension
• Training and development programs
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and gym discounts

Responsibilities

• Submit accurate, compliant warranty and goodwill claims
• Review job cards and docs to ensure standards are met
• Manage warranty parts returns and maintain claim records
• Support warranty reporting and resolve discrepancies
• Maintain audit standards through attention to detail and teamwork

Key requirements

• Proven experience in the Automotive trade
• Customer-focused mindset
• Exceptional attention to detail
• Confident using databases — ideally Kerridge experience
• Strong written and verbal communication
• Ability to stay calm under pressure and meet tight deadlines
• Assertive when needed

• Customer-focused
• Attention to detail
• Strong communication
• Calm under pressure
• Kerridge experience
• Database familiarity

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