Senior Account Manager

Overview

As Senior Account Manager in London, you will cultivate strategic relationships with banks and large institutional clients within front-office capital markets. You will map each client’s priorities, lead senior stakeholder engagements, and coordinate cross‑functional teams to drive growth and retention. You’ll stay current on equities, ETFs, and F&O markets to keep client conversations credible and actionable. This role blends commercial focus with client empathy to deliver meaningful outcomes and long-term partnerships.

Responsibilities

• Own and develop strategic relationships with banks and large institutional clients
• Understand client priorities, context, and front-office requirements
• Lead regular account engagements, reviews, and senior stakeholder meetings
• Identify opportunities for growth, broader solution adoption, and deeper partnerships
• Advocate for the client internally, coordinating with teams to align with commercial objectives
• Maintain clear account plans with stakeholders, objectives, and growth opportunities
• Support commercial discussions, renewals, and ongoing activity
• Monitor market developments across equities, ETFs, and F&O to inform conversations
• Provide market-making and RSP insights to strengthen client approach
• Maintain accurate account records, opportunity tracking, and reporting

Key requirements

• Minimum 5 years’ experience in senior account management or 10 years in related commercial role within capital markets, financial technology, or front-office environment
• Strong market knowledge across equities, ETFs, and F&O
• Practical understanding of market-making and RSP business areas
• Experience working with banks and large institutional clients
• Ability to develop trusted relationships with senior business and technology stakeholders
• Strong commercial awareness and ability to identify and progress growth opportunities
• Excellent communication, presentation, stakeholder-management, and organisational skills
• Based in, or able to work from London

• communication
• stakeholder-management
• relationship-building
• market knowledge across equities, ETFs, and F&O
• practical understanding of market-making and RSP
• client relationship management in front-office environments

…