Partner Sales Operations Specialist

Overview

As Partner Sales Specialist, you optimize the partner operations backbone, ensuring smooth quoting, onboarding, renewals, and lifecycle management. You will collaborate cross-functionally to drive process excellence and visibility across partner-facing activities. The role focuses on maximizing efficiency, reducing churn, and enabling scalable partner programs. You’ll work in a dynamic, international SaaS environment with a strong mission to transform how organizations manage their built environment.

Pay / Benefits

• dynamic, international team
• opportunities to develop and grow
• competitive remuneration and benefits package
• inclusive culture
• Grow Without Limits program
• global exposure

Responsibilities

• Streamline partner operations from recruiting to renewals to improve experience and efficiency
• Enhance quote-to-order and renewal workflows across systems and teams
• Lead proactive renewal management to reduce late or missed renewals and improve forecast accuracy
• Design automated workflows to scale partner support and reduce manual effort
• Implement standards for quoting, renewals, and partner operations
• Manage lead routing, tracking, and attribution for partner-driven opportunities
• Collaborate with technical teams on partner portal development and improvements
• Advance the partner onboarding program to accelerate time-to-revenue
• Create scalable onboarding/training content with Enablement
• Track onboarding progress and performance metrics
• Support evolution of partner program structures, policies, and requirements
• Ensure systems and reporting scale for future program enhancements

Key requirements

• 5+ years in Partner Operations, Sales Operations, or Business Operations in SaaS or channel-driven environments
• Strong CRM experience (e.g., Salesforce) and partner portals
• Expertise in quote and renewal processing
• Proven skills in workflow automation, process design, and optimization
• Excellent communication and stakeholder management
• Proven ability to lead cross-functional initiatives and drive alignment
• Ability to operate strategically and tactically in a fast-paced, ambiguous setting

• communication
• stakeholder management
• problem-solving
• CRM systems (e.g., Salesforce)
• workflow automation
• process design and optimization

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