Business Development Manager – D365

Overview

In this role you will lead global business development for Cat Converge Suite, focusing on dealer engagement and building a sustainable pipeline. You will coordinate with engineering, product teams, and Microsoft to secure dealer commitment and accelerate adoption through a proactive, value-led approach. You’ll lead a team of BDMs, design tailored demonstrations, and translate dealer needs into scalable solutions. This is a chance to shape ERP-enabled dealer value and contribute to Caterpillar’s mission of building a better, more sustainable world.

Pay / Benefits

• 25 days annual leave + Bank Holidays
• Up to 20% Bonus
• Cash Car Allowance
• Contributory pension scheme – Caterpillar company contribution up to 6%
• Contributory share scheme – 50% match on employee contribution
• Flexible benefits including health and dental care plans, EV car lease, holiday purchase

Responsibilities

• Develop and nurture a pipeline of Cat Dealers
• Analyze dealer strengths/weaknesses to align product capabilities with value
• Manage data accuracy and ongoing data governance for the pipeline
• Lead a business development program aligned with long- and short-term strategies
• Oversee tailored product demonstrations aligning with dealer needs
• Deliver compelling product value presentations to demonstrate ROI
• Coordinate SMEs across Sales, Service, Supply Chain, and Finance for dealer engagements
• Ensure structured dealer workshops and solutioning sessions
• Collaborate with pipeline management and sales to align efforts with opportunities and deal strategy

Key requirements

• Bachelor’s degree in business, Information Systems, Engineering, or related field
• Experience in business development, sales, or pre-sales within enterprise software or technology environments
• Demonstrated experience building and managing sales pipelines in complex enterprise settings
• Experience working with cross-functional teams in a global, matrixed organization

• Customer focus
• Effective communication
• Relationship management
• Microsoft Dynamics 365 (Customer Engagement and/or Finance & Operations)
• ERP, CRM, and digital transformation platforms
• Power Apps

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