Senior Manager, Technical Account Management – Global Partner Integrations

Overview

In this role you will serve as the technical lead for premier partner integrations, driving go-to-market collaboration and ensuring seamless access to Warner Bros. Discovery services. You will work across partner and internal teams to launch and sustain high-performance, scalable integrations on affiliate equipment and back-office systems. You’ll shape integration standards, negotiate bespoke solutions when needed, and leverage data to improve the partner experience. This is a strategic, cross-functional role with a strong emphasis on leadership, stakeholder alignment, and program delivery.

Responsibilities

• Act as the technical point of contact for strategic partners from engagement to launch
• Assess partner capabilities and clearly explain functionality to partner teams
• Evaluate designs to identify risks and resolve issues pre-implementation
• Define unique integration requirements and drive alignment with partners
• Promote standard integration architectures while enabling bespoke work when necessary
• Collaborate with internal and external engineering teams; act as SME for each integration
• Represent partner interests with a data-driven approach to improve the integration experience
• Coordinate with Ops to verify testing and resolve issues during integration
• Ensure adherence to the Partner Integration Program strategy and collaborate on bespoke solutions with cross-functional teams
• Lead planning, execution, and delivery of projects across multiple product/technology teams and geographies

Key requirements

• Led delivery of a major product or feature launch in a TAM, PM, Eng, or Solutions Architect role
• Balances technical depth with product and business understanding to inform decisions
• Deep understanding of back-office systems (authentication, authorization, identity management, billing, entitlements)
• Experience integrating apps onto affiliate hardware (set-top boxes)
• Strong written and verbal communication across engineering, marketing, and leadership
• Ability to manage multiple stakeholders and projects across stages of implementation
• Demonstrated data-driven decision making and monitoring of launch operations
• Bachelor’s degree with significant relevant experience
• Legal right to work in the country hired

• strong communication and collaboration
• stakeholder management
• leadership and mentorship
• back-office systems (authentication, authorization, identity management, billing, entitlements)
• integration architecture and partner ecosystem knowledge
• technical production/program management/engineering background

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