Company: Deloitte
Location: London
Job Description:
Overview
In this role you lead large-scale transformation programmes for legal services clients, turning strategy into actionable execution. You combine strategic advisory with hands-on programme leadership, guiding cross-functional teams to deliver measurable value. You’ll shape operating models, digital modernization, and governance while growing the transformation practice. You’ll work with senior clients and contribute to business development in a dynamic, collaborative environment.
Pay / Benefits
- hybrid working policy
- world-class development opportunities
- focus on wellbeing and flexibility
- opportunity to influence senior clients and large programs
Responsibilities
- Define transformation strategy and roadmap for legal services clients, covering digital modernization and operating-model change
- Lead programme initiation, planning, execution and delivery within scope, time, cost, and quality parameters
- Oversee multiple transformation workstreams (GBS, process optimization, service management, data strategy, AI/automation, matter management, client experience)
- Identify and manage interdependencies, risks, resources, and benefits with governance and reporting
- Act as senior client-facing advisor, building trusted relationships and aligning stakeholders
- Facilitate workshops to design future-state models, blueprints, and operating models
- Manage resources, budgets, and financials to ensure profitability of programmes
- Provide leadership and mentoring to project teams and foster high performance
- Identify and pursue new business opportunities, develop proposals, and shape offerings for the legal services transformation practice
- Represent the firm in thought leadership activities and industry forums
Key requirements
- Proven depth of knowledge in legal services industry practices and trends (e.g., M&A, litigation, finance, real estate applicability)
- Experience applying AI/Automation to accelerate operational processes in one or more practice areas
- Experience developing and leading comprehensive change-management plans (communications, stakeholder engagement, training, adoption tracking)
- Previous consulting experience (independent or in-house)
- Senior-level operational experience in at least one legal services organisation
- Experience working effectively as part of a management/leadership team
- Strong client-facing and relationship-management skills
- Ability to manage multi-workstream transformation programmes with governance and financial discipline
- Stakeholder engagement
- Influencing and advisory capabilities
- Workshop facilitation and collaborative problem solving
- AI/Automation for operations
- Data strategy and governance
- Operating-model design
…
Posted: October 1st, 2026